A user is worried about a paddle return claim with Selkirk, sparking a debate on their customer service.
Summary
- Selkirk’s return policy timing causes concern for users.
- Some reflect positive experiences with Selkirk’s customer service.
- One user critiques Selkirk’s warranty and customer service approach.
- Differing opinions on Selkirk’s service as compared to other brands like Joola.
Flexibility of Return Policy
The community suggests writing to Selkirk about the shipment for a potential resolution, indicating they can be understanding in such cases.
Customer Service Experience
One user praises Selkirk as the best in the pickleball market, while another highlights a negative experience with their warranty and customer service, questioning their practices.
Comparative Service
A comparison to Joola unveils a mixed perception of Selkirk’s service, raising debates on industry standards.