A user received a brand new Prism Flash paddle from Vatic Pro with a minor dent. They seek advice from Reddit Pickleball users.
Summary
- Debate on impact of dent on paddle performance
- Questioning Vatic Pro’s claim of handmade origin
- Users divided on returning or keeping the paddle
Users’ Perspectives
Some users believe the dent won’t affect performance but question Vatic Pro’s explanation, while others suggest replacing the damaged paddle.
Risk vs. Benefit
While Vatic Pro claims the dent is cosmetic and won’t affect play, users are split on whether to return or keep the paddle, highlighting the balance between aesthetics and performance.
Company Reputation
Reddit users discuss how Vatic Pro’s response to the dent situation impacts their perception of the brand’s quality and customer service.